Finally, the FBI required extensive "customization" of JusticeTrax's product, which was time-consuming. Eventually, the FBI determined the company could not resolve "unacceptable security vulnerabilities."
...the report said the JusticeTrax system used an outdated programming language that was difficult and time consuming to modify, but the FBI wanted a customized system that required extensive modifications. Once the system was installed, it could not meet the FBI’s security requirements and therefore was not usable, the report said. On that basis, the contract was terminated...